I'm not Tractor Pulling Today!!

Yesterday, I got the trailer loaded and ready to go. I was anticipating leaving about 7:30 am this morning to go to the tractor pull in St Matthews. This morning I cranked the truck up about 8 am and it ran about 5 minutes and cut off. It would not crank back up!!! It has a N14 Cummins engine in it with a computer on it . I flipped the hood up and started looking and the bulb in the water reservoir was not green so I took the cap off and sure enough it was a little low on fluid so I put 2-1/2 gallons of antifreeze in it and then it cranked just like it normally has before. This was the first time this has happened and I wondered "Where did the water go?" I let the truck run and heat up. The longer it ran, the hotter it got and the water was running out of the left hand side of the radiator. At 170 degrees it looked like a spigot. I decided to stay home. I guess it is good I caught it here instead of somewhere on the road with a to hot engine or worse and a towing bill. The radiator has plastic ends on it. I think the plastic part has split open.

Eric Benton, Southeast Tractor Parts, Tractor Pulling will have to wait to another day!

The reason I have no hair!!

I ordered a pto sleeve to adapt a 1-1/8 in diameter PTO shaft to a 1-3/8 in yoke on a cutter. The customer gave me the measurement of the shaft and the measurement of the yoke and I ordered the right part to make it work. Today, he comes in and he tells me the exact opposite of the first description. The shaft is 1-3/8 in diameter and the yoke is 1-1/8 in . Now it is a $35.00 part instead of an $8.00 part. And I have freight on the wrong part and freight to send it back or my money is tied up in stocking it. This is the reason I ask questions to be sure I get the right part because it costs to much to correct errors. 15 years ago it would cost $8-$10 to get a part in and send it back. Today, It cost $9.50 to get it here and it will cost the same amount to send it back. As a Customer you should know what you want and when I ask a question know the answer DO NOT GUESS the answer. If you do not understand what I am asking. Ask me to explain it. I will be glad to take the time bcause I want you to get the right part the first time!!!!
Happy customers are good for business!!!!!

Eric Benton, Southeast Tractor Parts, Doing the best I can on your information!!!

CUSTOMERS

This morning I had a customer and his wife pull up on a motorcycle pulling a trailer. A nice motorcycle and matching trailer. He comes in and asks if I have a Ford 3600 drag link and I look it up and have a new one on the shelf. He said he saw the sign out on the highway and made a u turn and got the right part for his tractor. He put the drag link in the trailer and continued on home. The weather today is rainy from the remnants of the Lee storm so every half hour or so it rains anywhere from 5 to 30 minutes. They had another 130 miles to go to get home. It was the first motorcycle with a trailer behind it that I have ever had pull in front of the front door!!


Eric Benton, Southeast Tractor Parts, Just when you think you have seen it all!!

Yesterdays Bumper Sticker

Politicians should dress like Nascar drivers, then the public would know who the corporate sponsors are!!

Air Conditioning!!

Late yesterday our AC unit died and went to where dead AC units go when they pass. I don't where it went but I know it is cooler than it is here !!!!!! It is 95 on the outside and several degrees warmer in here. Tony, the AC reviver just drove up and is out looking at the dead unit. I hope he can work his magic and revive the cool air machine!

Eric Benton, Southeast Tractor Parts, It ain't hot as Hell here, but I can see the gates from here and they are open!

Corn Harvest!

Yesterday after work I harvested out corn crop. It was sweet corn out of the garden. We planted 32 hills of corn and harvested 29 ears. Pretty good for a garden spot that was 8 ft by 12 ft and also has potatoes, beans, tomatoes,cucumbers and sunflowers. I shucked it, silked it and boiled it a little and Linda bagged it for the freezer. Next year maybe a little bigger garden.
Linda cooked some of the corn for supper and it was really good!!!!

Eric Benton, Southeast Tractor Parts, I need a tractor to plow the garden!

JD 2010

I had a JD 2010 customer looking for power steering parts. He told me he had a JD 2010 Row Crop tractor above sn 29001 . He then gave me a cast number off the main housing of the part containing the part he needed to find. I looked in the JD parts book and the number he gave me does not exist in the JD system. I asked questions to determine what he had and when I asked for a serial number so I could determine which tractor style he had----- wait for it-------- his tractor did not have a serial plate on it!!!!!!!!!!!!!!!! I asked him how do you know it is a Row Crop. His reply was "My Neighbor told me it was!!!!!!


Folks if you do not know what it is do not take your neighbors word for it. He knows less than you do!!!!! and if the truth is told he is a blooming idiot!!!!!


If he had said at the start of the conversation that he had a JD 2010 and did not have a serial number then I cold have asked the questions to determine what he had. Because thats my job and I know what to ask. I asked if he had a number on the piston and he called me back in 10 minutes and he had a row crop but it was before serial number 29000 . The before and after piston numbers are different because JD changed them. I have found the right piston and will be getting it shipped in the morning.


Remember your neighbor is guessing. You know a lot more than he does.





Eric Benton, Southeast Tractor Parts, Please don't make my job harder than it has to be!!